QUESTIONS? EMAIL US FOR FAST RESPONSE: info@thediscountprinter.com

    

WE DO NOT SHIP FREE TO ALASKA OR HAWAII. Email us at info@thediscountprinter.com for rates.


 

TheDiscount
Printer
.com

 

305-567-9850
No phone quotes
Please Email us:
info@thediscount
printer.com

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Frequently asked questions

Before you send a question, please scan the list of topics 
below to see if your question might be answered here:

EMAIL US  at info@thediscountprinter.com for info and quotes.
No Phone quotes. As we need time to prepare them.
So please email us for quotes, but most pricing is already on line on each item's order page.

Shipping
       We currently only ship inside the U.S. It is free on most items.

Sending Us Your Artwork
      Specifications and how to send it may be found by clicking here.

Samples
      We do not send samples. We receive over dozens of requests a week and would be
      out of business if we accommodated all the sample requests. We keep our costs
      down so that we may pass them on to you. Sending samples would force us to raise
      prices. We don't want to do that. All items are clearly pictured and described for you
      to make an educated decision.

How to Pay
      We accept major credit cards and checks. We do not accept purchase orders.
      For paying off line options, please Click Here.

Site Security
      Our site uses the latest scrambling techniques. We are totally secure and so is you personal info.

Colors Available
      Colors are listed on the drop down menus on each item's order page.
      We don't show most colors on line simply because they will not match from computer monitor
      to monitor (like a TV screen), and we do not want to mislead you into thinking the color of
      the item or ink will match what you see on your monitor.

Overrun Policy
      Quantity ordered is what you will receive. If there is an overrun the extra items are yours to keep
      at no additional cost.

Lead Time
       Can we get your order to you in time? Each item has the production time listed right near the
       shopping cart button at the bottom of the page. The production time is the time required to
       produce the item and this does not include shipping time which can be from 2-5 days after that.

Order Minimums
        How few can you order? The absolute minimums are clearly listed on each page. We cannot
        ship less than the absolute minimum. Many quantities have been lowered drastically from
        standard minimums to accommodate smaller events. But the absolute minimum is just that.

Discounts for Charities or Businesses
        
Our pricing is what you see on line. In many cases we are below wholesale and beat the pricing
       of all trade printers who only sell to other printers. We don't bid on jobs or offer any other
       discounts other than our usual sales and specials. Please don't ask us for special pricing.

Donations, Freebies
        
Please don't email us or snail mail us for charity donations. We have our own
       charities that we donate to. And honestly, we cannot respond to all the charity
       requests we receive on a daily basis.

Shipping outside the U.S.
        
We don't ship outside the U.S.

If none of the above answers your questions. Here is our contact info. We will not respond to
email questions that are listed above.

Email:
Customer service or general info:
INFO@THEDISCOUNTPRINTER.COM

Send art files to: ART@THEDISCOUNTPRINTER.COM

We prefer you email rather than call.
305-567-9850

Why? Because we can give you a much better price if you email us 
and give us time to work out an estimate.

Please see pricing at each individual item page. If the
pricing is not there, then email us at info@thediscountprinter.com

 

 

 

 

 

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